Terms Of Use
Last Updated : Aug 15, 2026
Welcome! The following are the terms of use ("Terms") that govern your use of Yollay's sites and mobile applications - including without limitation www.yollay.com (collectively, the "Site"), and your purchase, possession, or use of any Yollay tickets, products, or services.
By visiting or using the Site or using Yollay's Services, you are agreeing to the terms and conditions of these Terms (which incorporate and include our Privacy Policy, Purchase Policy and any other terms, policies, rules, guidelines and agreements referenced throughout these Terms), without modification, and entering into a binding contract with us that governs our Services and your use of the Services, as updated from time to time. Do not access or use the Services if you do not agree to the terms and conditions of these Terms.
Please note that while some of the events listed on the Site may appeal to children, the Site is not targeted at children under the age of 18, and they are not permitted to use the Site. We strongly encourage all parents and guardians to monitor their children’s Internet use. If you use the Site, you affirm you are at least 18 years old.
Notice regarding future changes to terms:
We may make changes to the Terms at any time. Any changes we make will be effective immediately when we post a revised version of the Terms on the Site. The "Last Updated” date above will tell you when the Terms were last revised. By continuing to use this Site after that date, you agree to the changes.
To the extent that these Terms differ from a prior version of the Terms which you previously agreed to, this version of the Terms supersedes and governs.
1.1 Definitions to navigate these Terms.
1. “Consumers” means consumers using our Services for any reason, including to consume information, attend events and/or receive offer vouchers.2. "Organizer" means creator of event using our Services to create events for Consumers.
3. "Business" means a business entity using our services to collaborate with Organizers and events to reach their target audience.
4. Organizers, businesses, Consumers, and third parties accessing or using our Services are all referred to in these Terms collectively as "Users," "you," or "your."
5. An "Affiliate" of any entity means any person or entity that controls, is controlled by, or that is under common control with, such entity, whether as of the date of your agreement to these Terms or after. For purposes of this definition, "control" means ownership or control, directly or indirectly.
6. Yollay offers an array of products, tools, features, and services available through various means: (a) Online access through Yollay's official website, applications, social media sites, and any other digital services or facilities used or operated by Yollay from time to time; (b) Off-platform options, including but not limited to RFID, entry management, ticket management, deals & offers, sponsorships, collaborations, promotions, marketing, or distribution services; (c) Utilization through mobile applications, webpages, application programming interfaces, and subdomains ("Applications"). (a), (b), and (c) are collectively referred to as "Yollay Properties".
7. “Material” includes information, data, text, editorial content, design elements, look and feel, formatting, graphics, images, photographs, videos, music, sounds, and other content and materials.
8. “Services” include the Yollay Properties, the Organizer Services and the Business Services (defined in 7. Yollay’s Merchant Agreement).
9. “Site Content” refers to Material contained in or delivered via the Services or otherwise made available by Yollay in connection with the Services.
10. “Your Content” is any Material that you contribute, provide, post, or make available using the Services, or that you otherwise contribute, provide, post or make available to us, or that you authorize us to use.
11. “Your Trademarks” are the trademarks, trade names, service marks, and logos that you contribute, provide, post, or make available using the Services, or that you otherwise contribute, provide, post or make available to us, or that you authorize us to use.
12. When these Terms use "Yollay," "we," "us," or "our," that refers to Aporum Media Hub Pvt Ltd and its Affiliates, and subsidiaries, and each of its and their respective officers, directors, agents, partners, and employees.
1.2 Our Affiliates.
1. Depending on where you are located, you may be contracting with an Affiliate of Aporum Media Hub Pvt Ltd.2. If you are a User located in India, you are contracting with Aporum Media Hub Private Limited ("Aporum Media") with its principal place of business at 408 D, Renaissance Prospero, Byatarayanapura, Bellary Road, Bangalore - 560092, Karnataka, India.
1.3 Other terms.
1. By agreeing to these Terms, you acknowledge you have read and agree to the Privacy Policy and Cookie Statement applicable to all Users, which are incorporated by reference into, and are part of, these Terms. 2. All Users must abide by Yollay's Community Guidelines which are incorporated by reference into, and are part of, these Terms. Please read these carefully, as they affect what types of content and conduct are permitted when using the Services. 3. Users may be bound by the following additional terms, which are incorporated by reference into, and are part of, these Terms:A. If you are an Organizer, Yollay's Merchant Agreement, Organizer Terms and Conditions (“Organizer Terms”), and Organizer Refund Policy Requirements apply to you.
B. If you are a Business, Yollay's Merchant Agreement, Business User Terms and Conditions (“Business Terms”), and Business Refund Policy Requirements apply to you.
C. If you are a third party interacting with our Services not as an Organizer, Business or a Consumer, please be on the lookout for additional terms and conditions displayed with certain Services that you may use from time to time, as those will also be applicable to you.
D. We may sometimes provide you with services that are not described in these Terms and unless we have entered into a separate, signed agreement that expressly supersedes these Terms, these Terms will apply to those services as well.
1.4 Using our Services on behalf of an entity will bind that entity to these Terms.
If you will be using the Services on behalf of an entity (such as on behalf of your employer), you agree to these Terms on behalf of that entity and its Affiliates and you represent that you have the authority to do so. In that case, "you" and "your" will refer to that entity as well as yourself.Yollay operates with a primary aim of fostering connections between local businesses and events, facilitating cross-promotion to effectively engage and reach out to the local community.
Organizer utilize our Services to create events, host events for consumers, who, in turn, use our Services to access information about or attend these events, or Organizers create business opportunities for businesses using our services. Businesses collaborate with organizers to sponsor events and promote their brand, deals, offers, and vouchers. Consumer who are individuals, use our Services to access information about events, attend events, purchase tickets, receive deals and vouchers, or register for any Service on Yollay.
We are not the creator, organizer, business or owner of the events listed on the Services nor are we the seller of tickets, registrations or any merchandise on the Services or providers of offer vouchers. Instead, we provide our Services, which allow Organizers to manage ticketing and registrations and promote their events, and allow businesses to collaborate with local events for promotions and to give their deals and offers to consumers.
When hosting an event, the Organizer is solely responsible for ensuring that their event and any page displaying an event complies with any applicable laws, rules, and regulations, and that the goods and services described on the event page are delivered as described and in an accurate, satisfactory manner and the business collaboration requirements they post are acurate.
If the Organizer is hosting an event with paid tickets, Organizer uses Yollay Payment Processing (defined in the Merchant Agreement), we act as the Organizer's limited agent to process payments from Consumers on the Organizer's behalf using our third-party payment service providers.
We are committed to protecting your personal data that you provide or that we collect through Yollay Properties as set forth in our Privacy Policy.
If you are an Organizer, you will at all times comply with all applicable local, state, provincial, national, and other laws, rules, and regulations with respect to information you collect from (or receive about) Consumers or other individuals, and comply with any applicable policies posted by us on the Services with respect to information you collect from (or receive about) Consumers.
4.1 Terms.
These Terms apply to you as soon as you access the Services by any means and will continue to apply until they are terminated. There may come a time when either you or Yollay decides it's best to part ways as described in Sections 4.2 or 4.3 below. When that happens, these Terms will generally no longer apply. However, as described in Section 4.4, certain provisions will always remain applicable to both you and us.4.2 Termination.
1. We may suspend or terminate your right to use the Services at any time, including if:A. you violate or breach these Terms or any other agreement between you and us, or if you fail to pay any amounts when due;
B. you engage in any conduct that jeopardizes the safety of our community or integrity of the Yollay Properties or interferes with the experience of our community ;
C. you misuse or abuse the Services, or use the Services in a way not intended or permitted by us;
D. allowing you to access and use the Services would violate any applicable local, state, provincial, national, or other laws, rules and regulations or court order or would expose us to legal liability.
2. We may choose to stop offering the Services, or any particular portion of the Services, or modify or replace any aspect of the Services, at any time. We will use reasonable efforts to provide you with notice of our termination of your access to the Services, if we believe that failure to do so would materially prejudice you. You agree that we will not be liable to you or any third party as a result of our termination of your right to use or otherwise access the Services.
4.3 Deleting Your Account.
Except as agreed otherwise in a separate written agreement between you and us, you may terminate your access to the Services and the general applicability of Terms by deleting your account. If you are a Consumer using the Services without a registered Yollay account, your only option for these Terms to no longer apply is to stop accessing the Services indefinitely. If you continue to access the Services, even without an account, these Terms remain in effect.4.4 Survival of Terms.
Certain provisions will always remain applicable to both you and us. All provisions of these Terms that by their nature should survive termination of these Terms will survive (i.e., they will continue to apply to you) including all limitations on liability, releases, indemnification obligations, disclaimers of warranties, agreements to arbitrate, choices of law and judicial forum, and intellectual property protections and licenses.5.1 Release
You hereby agree to release us (collectively with our Affiliates and subsidiaries, and each of our and their respective officers, directors, agents, co-branders, licensors, payment processing partners, vendors, other partners, independent contractors and employees) from all damages (whether direct, indirect, incidental, consequential, or otherwise), losses, liabilities, costs, and expenses of every kind and nature, known and unknown, arising out of a dispute between you and a third party (including other Users) in connection with any of the Services or any event listed on the Services, including Your Yollay Events, your Content or your Trademarks, failure to obtain or maintain any Licensure, any Feedback that you give or receive.5.2 Indemnification.
You agree to have our back if a third party comes after us because of something you did or failed to do.You agree to defend, indemnify, and hold harmless the Yollay Released Parties from any and all damage (whether direct, indirect, incidental, consequential or otherwise), loss, liability, cost and expense (including reasonable attorneys' and accounting fees) resulting from any claim, demand, suit, proceeding (whether before an arbitrator, court, mediator or otherwise) or investigation made by any third party (each a "Claim") relating to or arising out of:
A. your breach of these Terms (including any terms or agreements or policies incorporated into these Terms);
B. your unauthorized use of the Services;
C. your Licensure, any failure to obtain or maintain any Licensure, or any error in obtaining or maintaining any Licensure;
D. any Feedback that you give or receive;
E. your breach of any applicable local, state, provincial, national or other law, rule or regulation or the rights of any third party;
F. our collection and remission of taxes; and
G. if you are an Organizer, Your Yollay Events (including where we have provided Services with respect to those events) and Your Content and Your Trademarks, provided that in the case of this indemnification will not apply to the extent that the Claim arises out of Yollay's gross negligence or willful misconduct.
H. if you are a Business, your Offers, Deals, services (including where we have provided Services with respect to your business) and Your Content and Your Trademarks, provided that in the case of this indemnification will not apply to the extent that the Claim arises out of Yollay's gross negligence or willful misconduct.
6.1 Disclaimers
We strive to provide Services in the way you need them, but there are some things we can’t promise.1. To the extent allowed under applicable laws, the Services are provided on an "as is" and "as available" basis. Yollay expressly disclaims all warranties of any kind, express or implied, including implied warranties of merchantability, title, non-infringement, and fitness for a particular purpose. For example, we make no warranty that:
A. the Services (or any portion of the Services) will meet your requirements or expectations;
B. the Services will be uninterrupted, timely, secure, or error-free; or
C. the results that may be obtained from the use of the Services will be accurate or reliable.
2. We have no control over and do not guarantee the (i) quality, safety, success, accuracy, or legality of any event or Site Content associated with an event, (ii) quality, safety, success, accuracy, or legality of any business offer or Site Content associated with any business, (iii) accuracy of any information provided by Users (including Feedback and Consumers’ personal information shared with Organizers or Businesses), or (iv) ability of any User to complete a transaction.
3. We are not liable for the acts or omissions of any third parties, including third parties that help us provide the Services, that an Organizer or Business chooses to assist with an event, or that you choose to use or contract with when using the Services.
6.2 Assumption of Risks.
You must assume risks that are inherent in attending live events. Some events may carry inherent risk and by participating in those events, you choose to assume those risks voluntarily. For example, some events may carry risk of illness, bodily injury, disability, or death, and you freely and willfully assume those risks by choosing to participate in those events.A. Any indirect, incidental, special, consequential, punitive or exemplary damages, including damages for loss of profits, goodwill, use, data, opportunity costs, intangible losses, or the cost of substitute services (even if we have been advised of the possibility of such damages);
B. any Feedback that you give or receive; or
C. Your Content or Your Trademarks.
Any dispute, controversy, or claim arising out of or relating to these Terms, the Services, or the relationship between you and Yollay shall be addressed in accordance with the dispute resolution provisions set forth below. This Section is intended to provide a fair and efficient mechanism for resolving disputes while preserving any rights or remedies that cannot lawfully be waived under applicable Indian law.
8.1 Customer Support
Before initiating arbitration or other legal proceedings, you agree to first contact Yollay and provide us with a reasonable opportunity to understand and resolve your concern.
You may contact Yollay using the contact information provided in Section 16 of these Terms. Yollay will make reasonable efforts to review and resolve the dispute through its customer support process.
Nothing in this Section prevents either party from taking urgent action before a court or other competent authority where such action is permitted or required by applicable law.
8.2 Agreement to Arbitrate
Except for disputes that are not legally capable of being referred to arbitration, you and Yollay agree that disputes arising out of or relating to these Terms, the Services, or the relationship between you and Yollay may be referred to and resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time ("Arbitration Act").
The arbitration agreement contained in this Section constitutes an arbitration agreement in writing for purposes of applicable law.
The arbitration shall be conducted by a sole arbitrator, unless applicable law requires otherwise or the parties mutually agree to a different number of arbitrators.
The arbitrator shall have authority to determine disputes falling within the scope of this arbitration agreement, subject to the provisions of the Arbitration Act and the jurisdiction of courts as provided under applicable law.
8.3 Applicability and Exceptions
The agreement to arbitrate applies to disputes between you and Yollay arising from or relating to:
- these Terms or any agreement incorporated into these Terms;
- your access to or use of the Services;
- tickets, registrations, offers, deals, payments, or other transactions conducted through or in connection with the Services;
- any Content, information, or materials provided through the Services;
- the creation, suspension, termination, or operation of your account; and
- any other aspect of your contractual relationship with Yollay.
Notwithstanding the foregoing, nothing in this Section shall:
- prevent either party from seeking interim, protective, or urgent relief from a court of competent jurisdiction where permitted under applicable law;
- prevent either party from seeking remedies relating to intellectual property rights, including protection against unauthorized use, infringement, misappropriation, or other unlawful use, where such remedies may be sought before a competent court or authority;
- prevent any person from exercising rights or remedies that cannot lawfully be waived or referred to arbitration under applicable Indian law; or
- restrict or exclude any rights available to a Consumer under applicable consumer protection laws, including the Consumer Protection Act, 2019, to the extent such rights or remedies cannot legally be excluded by agreement.
8.4 Selection and Appointment of Arbitrator
The parties shall attempt to mutually agree upon the appointment of a sole arbitrator.
If the parties are unable to agree upon the arbitrator within thirty (30) days after one party has requested arbitration in writing, either party may seek appointment of the arbitrator in accordance with the applicable provisions of the Arbitration Act.
The arbitrator shall be independent and impartial and shall satisfy the applicable eligibility and independence requirements under the Arbitration Act.
Nothing in these Terms requires the arbitration to be administered by any particular arbitration institution.
8.5 Individual Proceedings
To the extent permitted by applicable Indian law, arbitration proceedings between you and Yollay shall be conducted on an individual basis.
Neither party shall seek to combine or consolidate an individual arbitration with an arbitration involving another person unless:
- both parties expressly agree to such consolidation; or
- such consolidation is permitted or required under applicable law or by an order of a competent court or arbitral tribunal.
Nothing in this Section shall be interpreted as preventing any representative, collective, or other proceeding where such proceeding is expressly permitted or required by applicable Indian law.
8.6 Notice of Dispute
A party intending to commence arbitration shall first provide the other party with a written notice of the dispute ("Dispute Notice").
A Dispute Notice to Yollay shall be sent to: Aporum Media Hub Private Limited, Attn: Legal Department, 408 D, Renaissance Prospero, Byatarayanapura, Bellary Road, Bangalore - 560092, Karnataka, India.
A Dispute Notice should describe:
- the nature and factual basis of the dispute;
- the legal or contractual basis of the claim, to the extent known;
- the relief or remedy sought; and
- the contact information of the person providing the notice.
The parties shall make reasonable efforts to resolve the dispute amicably before commencing arbitration.
Unless a different period is required by applicable law, if the dispute has not been resolved within sixty (60) days after delivery of the Dispute Notice, either party may commence arbitration in accordance with this Section.
8.7 Arbitration Procedure
The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time.
The arbitrator shall conduct the proceedings in a fair and impartial manner and shall provide each party a reasonable opportunity to present its case.
The arbitrator may determine the appropriate procedure for the arbitration, subject to the Arbitration Act and any agreement between the parties.
The arbitration may be conducted through written submissions, physical hearings, video conference, telephone conference, or a combination of these methods, as determined by the arbitrator having regard to the circumstances of the dispute.
The language of the arbitration shall be English unless the parties agree otherwise.
The arbitrator may grant any relief, remedy, or award that is permitted under applicable law and is within the scope of the dispute submitted to arbitration.
8.8 Seat and Place of Arbitration
The seat of arbitration shall be Bengaluru, Karnataka, India.
Unless the parties agree otherwise or the arbitrator determines that a different hearing arrangement is appropriate, hearings may be conducted in Bengaluru or remotely through electronic means.
The arbitration shall be governed by the Arbitration and Conciliation Act, 1996, as amended from time to time.
The courts at Bengaluru, Karnataka shall have jurisdiction over matters arising from or relating to the arbitration to the extent that such jurisdiction is provided under applicable law.
8.9 Multiple or Similar Claims
Where multiple arbitrations involving Yollay raise substantially similar factual or legal issues, the parties may mutually agree to coordinate the proceedings for efficiency.
No arbitration involving different parties shall be consolidated, combined, or conducted jointly without the consent of the parties concerned, except where such consolidation or coordination is permitted or required under applicable law.
Nothing in this provision shall prevent a competent court or arbitral tribunal from exercising any power of consolidation, coordination, or other procedural management available under applicable law.
8.10 Arbitration Costs and Legal Fees
The costs and expenses of arbitration, including arbitrator fees and other applicable costs, shall be determined and allocated in accordance with the Arbitration and Conciliation Act, 1996, and the directions of the arbitrator or competent court, as applicable.
Unless otherwise determined by the arbitrator or required by applicable law, each party shall initially bear its own legal and other professional expenses.
The arbitrator may make an appropriate order regarding costs, including legal fees and expenses, having regard to the applicable law, the conduct of the parties, and the circumstances of the dispute.
Nothing in this Section requires a Consumer to pay any fee, cost, or expense that cannot lawfully be imposed upon that Consumer under applicable law.
8.11 Non-Arbitrable Disputes and Severability
If any dispute, claim, remedy, or issue is determined to be incapable of being resolved through arbitration under applicable Indian law, that dispute, claim, remedy, or issue shall be resolved by the appropriate court, tribunal, consumer commission, statutory authority, or other competent forum in accordance with applicable law.
If any provision of this Section 8 is found to be invalid, unlawful, or unenforceable, that provision shall be modified or severed only to the minimum extent necessary, and the remaining provisions of this Section shall continue to apply to the fullest extent permitted by law.
If a court or competent authority determines that a particular claim cannot be arbitrated, that determination shall not by itself invalidate the arbitration agreement with respect to other disputes that are legally capable of being arbitrated.
8.12 No Waiver of Statutory Rights
Nothing in this Section 8 is intended to waive, restrict, or exclude any statutory right, remedy, protection, or jurisdiction that cannot lawfully be waived or excluded under the laws of India.
Where applicable law provides a Consumer or any other User with a right to approach a court, consumer commission, statutory authority, or other legally established forum notwithstanding an arbitration agreement, nothing in these Terms shall prevent the exercise of that right.
Where a dispute is legally capable of arbitration and the parties proceed with arbitration, the arbitration and any resulting award shall be governed by the Arbitration and Conciliation Act, 1996, as amended from time to time.
Any arbitral award shall be final and binding upon the parties to the extent provided by applicable law and may be enforced in accordance with applicable law.
9.1 License to Services
Your right to use our Services is limited to the license we grant you.1. We grant you a limited, non-exclusive, non-transferable, non-sublicensable (except to sub-Users registered via the Services), revocable right to use our Services solely to:
A. Browse the Services and search for, view, register for, or purchase tickets or registrations to an event listed on the Services; and/or
B. Create event registration, Organizer profile and other webpages to promote, market, manage, track, and collect sales proceeds for an event.
C. Create Business profile, offers, deals and other webpages to promote, market, manage, track offers and deals.
2. Your use of the Services must comply with these Terms and all applicable local, state, provincial, national and other laws, rules and regulations. In addition, by using any search functionality or address auto-population tools, you are bound by the Google Maps/Google Earth Additional Terms of Service (including the Google Privacy Policy).
9.2 License Restrictions
You can’t copy, sell, or use our Services in a way that is damaging to Yollay. In addition to any other restrictions, limitations, and prohibitions that we impose (in these Terms or elsewhere), you agree you will not directly or indirectly:1. Copy, modify, reproduce, translate, localize, port, or otherwise create derivatives of any part of the Services;
2. Reverse engineer, disassemble, decompile, or otherwise attempt to discover the source code or structure, sequence, and organization of all or any part of the Services;
3. Rent, lease, resell, distribute, use the Services for other commercial purposes not contemplated or otherwise exploit the Services in any unauthorized manner;
4. Remove or alter any proprietary notices on the Services; or
5. Engage in any activity that interferes with or disrupts the Services.
9.3 Ownership.
You agree that all Site Content may be protected by copyrights, trademarks, service marks, trade secrets or other intellectual property and other proprietary rights and laws. We may own the Site Content, or portions of the Site Content may be made available to us through arrangements with third parties. Site Content that is included in or made available through the Services is our exclusive property and is protected by copyright laws. You agree to use the Site Content only for purposes that are permitted by these Terms and any applicable local, state, provincial, national, or other law, rule, or regulation. Any rights not expressly granted in these Terms are reserved.9.4 Trademarks.
The trademarks, service marks and logos of Yollay (the "Yollay Trademarks") used and displayed in connection with the Services are registered and unregistered trademarks or service marks of Yollay. Other company, product, and service names used in connection with the Services may be trademarks or service marks owned by third parties (the "Third Party Trademarks," and, together with Yollay Trademarks, the "Trademarks"). Your license to use the Services does not include, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed in connection with the Services without our prior written consent specifically for each such usage.You must not use the Trademarks to disparage us, any third party, or our or such third party's products or services, or in any manner that may damage any goodwill in the Trademarks. You must not use any Trademarks as part of a link to or from any website unless we approve such use by prior written consent specifically for each such link. All goodwill generated from the use of any Yollay Trademark will inure to Yollay's benefit. Certain issued patents and patents pending apply to the Services. Site Content may also be protected by copyrights owned by us and/or third parties. Please note that if you copy portions of the Services, you are violating these patent rights and copyrights.
9.5 Sub-Domains.
Any sub-domains connected to our website will be owned by us. We may provide you with the right to use a sub-domain within the Site (e.g., [sub-domain prefix].Yollay.com) for one or more of Your Yollay Events. All such sub-domains are solely our property and we reserve the right to determine the appearance, design, functionality, and all other aspects of such sub-domains. If we provide you with a sub-domain, your right to use it will continue only for so long as you are actively selling tickets for Your Yollay Events on the Services and provided you are in compliance with the Terms. If we terminate your right to use a sub-domain for any other reason, we will provide you with a new sub-domain.13.1 Fees
We charge the following feesCreating an account, listing an event and many services are free. However, we charge fees to buy/sell paid tickets or registrations, sponsorships etc. These fees may vary based on individual agreements between us and certain Organizers or businesses. In some cases, Organizers may determine whether these fees will be passed along to Consumers and shown as "Fees" on the applicable event page or absorbed into the ticket or registration price and paid by the Organizer out of ticket and registration gross proceeds. The fees charged to Consumers may include other charges, including facility fees, royalties, taxes, processing fees, and fulfillment fees. This means that the fees paid by Consumers for an event are not necessarily the same as those charged by us to the applicable Organizer or the standard fees described on the Services to Organizers. In addition, some fees are meant to defray costs incurred by us, but may in some cases include an element of profit and in some cases include an element of loss. We do not control (and cannot disclose) fees levied by your bank and/or credit card company, including fees for purchasing tickets and registrations in foreign currencies or from foreign persons. Be sure to check with your bank or credit card company prior to purchasing to understand all applicable fees, credit card surcharges, and currency conversion rates.
13.2 Refund Requests.
Consumers requesting a refund should contact the Organizer. Consumers must not use a ticket that has been refunded, and Organizers must not accept invalid tickets.1. Because all transactions are between an Organizer and its Consumers, we ask that all Consumers contact the applicable Organizer of their event with any refund requests.
2. If you are a Consumer and you receive a refund for your ticket, you will discard the ticket and will not use it (or any copy of it) to attend the event. Violation of this is fraud.
3. If you are an Organizer, you acknowledge that the applicable procedure to check the validity of the ticket must always be followed, including checking in Consumers with the Yollay app for organizers.
4. We will not be liable under any circumstances for any costs arising from Organizers’ non-compliance with the procedures that must be implemented by Organizers to check the validity of tickets. We will not be liable under any circumstances for costs and/or damage arising from ticket-related fraud and/or the purchase of the ticket through non-official means, such as third parties.
5. If you are a Business, you acknowledge that the applicable procedure to check the validity of the Offer Voucher must always be followed when the voucher is redeemed, including checking in Consumers with the Yollay app for Business. We will not be liable under any circumstances for any costs arising from the Businesss’ non-compliance with the procedures that must be implemented by Business to check the validity of the Offer Vouchers.
We may require you to create an account to access certain features or functions of the Services. You agree to the following:
1. You must be at least 18 years of age, or the legal age of majority where you reside, to use the Services. Our Services are not targeted at children. If you are at least 18 but under the legal age of majority where you reside, you may only use the Services under the supervision of a parent or legal guardian who consents to and manages your use of the Services and/or account. If you are under 18, you may not use our Services or provide us with any information about yourself.
2. You must provide accurate, current, and complete information about yourself, or if you are using the Services on behalf of an entity, that entity (the "Registration Data"). You also must update this Registration Data if it changes.
3. If there is a dispute between two or more persons or entities regarding account ownership, we will be the sole arbiter of that dispute and our decision (which may include termination or suspension of the account) will be final and binding.
4. If you are using the Services on behalf of a company or other entity, you represent and warrant that you have the authority to legally bind that entity and grant us all permissions and licenses provided in these Terms.
5. We may provide you the ability to implement certain permissions within your account to third parties including, "sub-users," "sub-accounts," or other credentialed account users. If we do so, you are solely responsible for all activity that occurs under your account (including actions by sub-users). You must maintain the confidentiality of your password and account details. All rules applicable to your account will apply to all third parties to whom you grant access to your account.
6. You will immediately notify us of any unauthorized use of your password or account, or any other breach of security. You are responsible for any activities that occur under your account.
7. You will not use the Services to collect any sensitive personal information, such as health information, social security numbers, financial information, payment card numbers, driver's license numbers, and passport numbers, unless otherwise permitted by these Terms or we have consented to the collection of the information in writing.
15.1 Rights and Responsibilities.
We have certain rights to use Your Content and Your Trademarks.1. You are solely responsible for Your Content and Your Trademarks. You hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right and license to access, use, reproduce, transmit, adapt, modify, perform, display, distribute, translate, publish, and create derivative works based on:
A. Your Content, in whole or in part, in any media, for
i. The purpose of operating the Services (including our promotional and marketing services, which may include promotion of you and Your Yollay Events on a third-party website or other media, including our event distribution providers and our social media properties);
ii. Yollay’s internal purposes (such as employee or shareholder communications); and
iii. When you give your permission, for the purposes of promoting Yollay or our Services; and
B. Our Trademarks,
i. In connection with our use of Your Content; and
ii. For the purpose of identifying you as an existing or past customer of Yollay both on the Services and in marketing, advertising and promotional materials.
We don’t claim ownership to Your Content or Your Trademarks, but these licenses are essential to provide you the Services and help Your Yollay Events. Consider the following examples: if you submit your logo or other images associated with one of Your Yollay Events, we can display them on our website and resize or enhance them so that they look good on our Applications, or use them with our marketing tools to help you promote Your Yollay Events; we may feature details from one of Your Yollay Events in a blog, case study, or shareholder letter to highlight the impact made by Your Yollay Events.
2. You hereby waive any and all moral rights in connection with our use of Your Content in accordance with the licenses in this Section 15. Aside from these licenses, we do not claim, and you do not transfer, any ownership rights in any of Your Content or Your Trademarks and nothing in these Terms will restrict any rights that you may have to use and exploit Your Content and Your Trademarks outside of the Services.
15.2 Representations.
You represent that you are able to grant us the rights described above.You represent and warrant that you have all the rights, power and authority necessary to grant the foregoing license, and that all Your Content and Your Trademarks:
1. Do not infringe, violate, misappropriate or otherwise conflict with the rights of any third party;
2. Comply with all applicable local, state, provincial, national, and other laws, rules and regulations; and
3. Do not violate these Terms.
15.3 Content Rules and Guidelines.
Your Content must comply with our rules and guidelines.1. Your Content must be accurate and truthful. We reserve the right to remove Your Content from the Services if we believe that Your Content or Your Yollay Events or Business Offers violate these Terms, our Community Guidelines, or for any other reason. Your Content and Your Trademarks may be displayed on the Services in proximate distance to any Site Content or any third-party content, including content that is substantially similar or competing with yours, and we do not guarantee your exclusivity as an Organizer or Business in any category. Without limiting the generality of the foregoing, the Services are provided on a nonexclusive basis. We may preserve Your Content, Your Trademarks, Registration Data, and all other data associated with your account, and may also disclose Your Content, Your Trademarks, Registrations Data, and all other data associated with your account if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:
2. Comply with legal process;
3. Respond to claims that any of Your Content or Your Trademarks violate the rights of third parties;
4. Enforce or administer these Terms; and/or
5. Protect the rights, property, and/or personal safety of us, our Users and/or the public, including fraud prevention.
You understand that the technical processing and transmission of the Services, including Your Content and Your Trademarks, may involve transmissions over various networks and/or changes to conform and adapt to technical requirements of connecting networks or
Notices may be sent to you by email or regular mail at your business address listed in Yollay's records. We may also provide notices of changes to these Terms or other matters by displaying notices or links to notices on the Services.
If you wish to contact us or deliver any notice(s), you can do so at the following address: Aporum Media Hub Pvt Ltd, Attn: Legal Department, 408 D, Renaissance Prospero, Byatarayanapura, Bellary Road, Bangalore - 560092, Karnataka, India; or via email to contact@yollay.com.
1. If we believe any Modifications are material, we will let you know by one (or more) of the following methods:
A. Posting the changes through the Services;
B. Updating the "Updated" date at the top of this page; or
C. Sending you an email or message about the Modifications.
2. Modifications that are material will be effective thirty (30) days following the "Updated" date, unless a different date is communicated in our notice to you. All other Modifications will be effective immediately.
3. You are responsible for reviewing any Modifications. Your continued use of the Services after any Modification will be considered your acceptance of that Modification and the updated Terms. In certain circumstances, we may seek a Modification to these Terms that will only apply to you. This type of Modification must be in writing and signed by both parties (you and Yollay).
4. We are constantly evolving our products and services to better meet the needs of our Users. Because of this, we cannot guarantee the availability of certain product features or functionality. We reserve the right to modify, replace, or discontinue any part of the Services or the entire Services at any time and for any reason.
Except as otherwise stated in these Terms, these Terms are the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, proposals, discussions, or communications between you and Yollay on the subject matter of these Terms, other than any written agreement for Services between you and us relating to a specified event or offer.
These Terms are governed by the laws of India, without regard to its conflict of laws rules. These laws will apply no matter where in the world you live, but if you live outside India,you may still be entitled to the protection of any mandatory consumer protection laws applicable in your country of residence.
Yollay is based in Bangalore, Karnataka, India. Any legal action against us related to our Services that is not subject to the arbitration provisions in Section 8 of these Terms must be brought exclusively in the courts located in Bengaluru, Karnataka, India. By agreeing to these Terms, you consent to the exclusive jurisdiction and venue of those courts.
We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the Services, as well as feedback, comments, suggestions, and ratings regarding the services and events of third parties such as the Organizers of events you attend, Businesses that partner with events to provide offers and services at events (collectively, "Feedback"). Any Feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, publish, and exploit those ideas and materials for any purpose, with or without your name, without compensation to you. We may collect testimonials, ratings, and reviews about Site Content, the Services, and, if you are an Organizer, Your Content and events, if you are a Business, Your content and offers. These testimonials, ratings and reviews will be considered Feedback. We retain full discretion on whether, when, where, with whom, and how Feedback is shared or published.
The Services or Users may provide links to other Internet websites or resources. Because we have no control over such websites and resources, you agree that we are not responsible for the availability of such websites or resources. We do not endorse and are not responsible or liable for any Site Content, advertising, offers, products, services, or other materials on or available from such websites or resources and are not responsible for any damages or losses related to them, even if such websites or resources are connected with our partners or third-party service providers. For example, if you purchase ticket insurance on the Site from a third party, your contractual relationship is with the third-party ticket insurance provider, not with us.